Here you’ll find the most common questions (FAQs) asked by our customers. You can also use our website chat for any help you may require.
Where are we based?
220 Station Road, Penrose, Auckland.
What are your opening hours?
Workshop Open Hours:
Monday to Thursday: 8:00am – 5:30pm
Friday: 8:00am – 5:00pm
Spare Parts Open Hours:
Monday to Thursday: 7:30am – 5:30pm
Friday: 7:30am – 5:00pm
Parts Only Open Hours:
Saturday: 8:30am – 12:30pm
What vehicles do you service/sell parts for?
We are a VW/Audi/Skoda specialist. We also work on some variants of Porsches. Get in touch with your vehicle details and we will let you know!
Is your workshop open on the weekend?
No, however our parts department is open from 8:30-12 on Saturday.
Can I buy parts online?
Yes, we have two online shops, one for modern VW/Audis and one for classic VWs. However, we carry over 45,000 parts so not everything is listed, please get in touch if you can’t find it online.
Can I get a lift to my work?
Yes of course, just ask one of our service advisors when making your booking.
How much will it cost to service my car?
Please check the workshop page for pricing estimates.
How often for a cambelt change?
Every 100,000km or 5 years is recommended.
How often should I service my car?
- General Service on a modern Audi/VW – 15,000km
- 6 Speed DSG service every 60,000km
- 7 speed DSG every 100,000km
- Brake fluid service every 2 years
Do you service commercial vehicles such as VW Crafters/LT35/LT46 and Amaroks?
Yes we do! We carry nearly all servicing parts for these vehicles on our shelves.
Do you service RS model Audis?
Yes we do. All of our techs are qualified to work on these performance vehicles. We also carry most servicing parts on our premises.
Can you build me an air-cooled engine?
Absolutely, we have been building them for over forty years! Get in touch and we can help you build an engine exactly to your needs!
Do you do Warrant of Fitness inspections?
Yes, we are proudly MTA certified to carry out WoF checks on your vehicle.
If our FAQs weren’t useful, please get in touch with one of our friendly staff.
